I-Journey launches new digital know-how for ride-scheduling: I-Journey My Approach – thqaftqlm

I-Journey launches new digital know-how for ride-scheduling: I-Journey My Approach

What’s taking place: For over 49 years, I-Journey has served Isabella County as a transportation company with a fleet of 41 buses, providing shared rides with curb-to-curb service. Beginning Might 1, I-Journey riders can have entry to a brand new app that can make it simpler to entry I-Journey companies, monitor journeys, skip having to make a telephone name to schedule service by way of the decision middle, and have the ability to handle their account steadiness. The app known as “I-Journey My Approach.”

What they’re saying: Govt director for I-Journey, Rick Collins, says, “With the deployment of the I-Journey My Approach cell app, powered by Ecolane Evolution software program, we’ve enabled passengers to handle their very own transportation from the comfort of their smartphone.” 

“The app will even permit caretakers and fogeys to test if their kids have been dropped off, or if they’re nonetheless enroute,” he continues. “Our ambition is to empower each passenger with the brand new I-Journey My Approach cell app in order that they’ll make the most of our service extra conveniently and reliably.”

The way it works: I-Journey passengers can entry the On-Demand Rider App on the app retailer beginning instantly, previous to the Might 1 service launch. To register for an account, riders should name dispatch and supply their e mail handle.

Requesting journeys by the app means riders can submit their journey data at any time – not solely when the dispatch name middle is open. The app additionally permits riders to handle their account steadiness, eliminating the necessity to buy punch playing cards or carry money fare.

Riders will have the ability to see the GPS location of their bus, with hopes they’ll be much less prone to miss their experience. Journey reminder notifications will even present a pleasant nudge for folks to cancel their experience if now not wanted.

Why it’s necessary: “Having the cell app will open up a complete new type of communication with the general public which is able to help us in serving the group,” says David Newman, lead transportation coordinator for I-Journey. “I’m wanting to embrace the know-how offered by our new cell app to higher serve our riders.” 

I-Journey shares that computer-aided techniques resembling this app permit transit techniques to supply extra service hours for a similar price as a result of it maximizes bus capacities.

For extra data or to order a seat on the bus, go to http://www.ictcbus.com or name the Journey Line at 989-772-9441.

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